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Thinking people systemThe Toyota Production System invites team members to think about the process and make timely decisions in order to keep it running smoothly, rather than merely operating like machines. This involvement creates responsibility for the success of the process, increasing both morale and quality. This is also essential for the success of kaizen.

Every morning an asa-ichi meeting is held to discuss quality deviations and eliminate their causes. Kaizen is not just based on improvements being developed and implemented only by experts or management. It involves everybody, relying on the extensive knowledge, skills and experience of the people working directly in the process. For example, at Toyota Material Handling Europe’s production sites about 3,000 proposals for improvements are made each year.
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