Across the Toyota group, we hold a shared set of guiding principles. The Toyota Way and the values that underpin it determine how our business operations are built and guide our corporate philosophy.
Each part of the group uses these guiding principles to set their mission statement – the destination they believe their business will reach. The Toyota Way and values determine how we will get there and how we will contribute to society along the way.
Our mission at Toyota Material Handling UK
- To be the first choice partner for all customers looking for material handling solutions and to be widely recognised for our innovative products and services as well as our respect for society.
- To build trust and confidence with customers by delivering outstanding quality products and services which add real value to their business.
- To respect the expectations and ambitions of employees, stakeholders and suppliers through a never ending search to improve.
What is the Code of Conduct?
Whilst our mission statement is our destination, the Toyota Code of Conduct is a detailed road map to guide our daily business activities. It provides explanations and examples of the actions and issues we must be aware of when carrying out our roles each day.
We ask all our employees to commit to this code.
It gives the assurance that we will be honest, reliable and thorough in our conduct and exercise good judgement in decision making. We extend this code to our dealings with suppliers, customers, stakeholders and society as a whole.
How can I raise a concern regarding the business practices of Toyota Material Handling UK?
We aim to make the Code of Conduct a tangible process, which is measurable and auditable. If an employee, stakeholder, customer or member of the public has a serious concern about the business practices of Toyota Material Handling UK, it can be raised using our confidential hotline number.
Hotline Number 01977 711043
Whilst you may make a report anonymously, we encourage any concerned party to identify themselves for the following reasons:
- To allow a full investigation to be carried out
- To ensure confidentiality is protected.
Any personal information will be held in accordance with the Data Protection act and Toyota’s Confidentiality Policy. Reports will be investigated in accordance with Toyota’s Dealing with Violations Policy.
If you would like to view these policies please contact the HR team at Toyota Material Handling UK.
